Terms and Conditions — Hallowell AI
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Terms and Conditions

Last updated: April 16, 2026

These Terms and Conditions govern your use of the Hallowell AI website and AI phone agent services. By using our services, you agree to these terms.

Services

Hallowell AI provides AI-powered phone answering, lead capture, and workflow automation services for businesses. Our demo phone agents are provided for demonstration purposes. Production systems are built under separate client agreements.

SMS Program

Program name: Hallowell AI Appointment Confirmations

Program description: One-time SMS confirmation messages sent to customers following an AI phone agent interaction, confirming appointment details and assigned technician.

Message frequency: One message per service request or appointment booking.

Message and data rates may apply.

To opt out: Reply STOP to any message. You will receive one final confirmation and no further messages will be sent.

To get help: Reply HELP to any message or contact us at tim@hallowell.ai.

Supported carriers are not liable for delayed or undelivered messages.

Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Transmit spam, unsolicited messages, or fraudulent content
  • Impersonate any person or entity
  • Interfere with or disrupt our services or servers

Intellectual Property

All content on this website, including AI agent configurations, code, and copy, is the property of Hallowell AI. You may not reproduce or distribute any content without written permission.

Disclaimer

Our demo AI agents represent example implementations. Hallowell AI does not operate or represent Spokane Pro Plumbing, Spokane Pro HVAC, or Spokane Auto Center. These are demonstration business profiles used to illustrate AI capabilities.

Limitation of Liability

Hallowell AI is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for services in the 30 days preceding any claim.

Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes shall be resolved in the courts of Spokane County, Washington.


Contact Us

Questions about these Terms? Contact us at:
tim@hallowell.ai
Hallowell AI — Spokane, Washington

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